We can’t wait to see you again!
We are pleased to say that we plan on reopening the farm attraction on Monday, April 12 (subject to Government restrictions) but please read on because there are significant changes.
Since the very beginning we have remained firm in our commitment to only open when we felt it was safe and sensible to do so – and we’ve been trying very hard to keep abreast of the changing rules to ensure we can offer an amazing day out, within safe parameters.
We are now operating only with restricted capacities, so only customers who have a prebooked tickets will be permitted entry on any day.
Even if you have a free admission ticket, you will still need to prebook a space.
No customers will be able to just turn up without having booked in.
Please be patient with our team who are working – and have worked – incredibly hard to keep going through this difficult time.
Cannon Hall Farm – Opening Procedures
- Tickets will only be released in blocks. This is because we anticipate the rules and regulations will continue to evolve. Tickets will be released on our website – if you do not yet see your date, keep checking back.
- Under new government guidance track and trace data has to be provided for all adults in your party when booking. Make sure you have everyone’s full name and contact details before trying to book in.
- You will be given an arrival time – it is vital that you stick to this time as we have carefully moderated capacities to ensure safe social distancing.
- Please have your ticket barcode open and ready to scan.
- If you’ve booked to come with a voucher you’ll need both your booking barcode AND voucher for us to redeem.
WHAT TO EXPECT – THE FARM
Under the newest guidelines, unfortunately our reptile house and some of our barns (including all of our pig barns) are not permitted to open – so the day out you experience may be very different to the one you are used to.
At this time we cannot run our talks and races programmes. The indoor play remains closed however our outdoor playgrounds are open.
There will be no tractor trailer ride but instead there will be enhanced outdoor walkways.
The round house and our three rare breeds barns are the only ones that are permitted to open but this must be on a through-walkway basis only. There can be no stopping. We have designed plenty of enhanced animal walkways with some new routes around the barns to enable visitors to get the best possible experience with our animals.
There will be no animal feeding.
Please note that it is compulsory to wear a face covering in our animal barns and toilets.
As with all shops and other indoor spaces, you don’t need to wear a face covering if you have medical reasons. Young children under 11 also don’t need to wear one.
WHAT TO EXPECT – OUR FOOD
Unfortunately we are not permitted to open our Hungry Llama restaurant and the White Bull restaurant for sit down service.
Takeaway food will be served each day with hot food available between 9am and 4.30am.
You can now preorder picnic parcels in advance when you prebook your entrance tickets – the collection point for these is outside the Hungry Llama ice cream shack.
Outside tables will be provided for diners.
Designated picnic areas will also be provided.
WHAT ELSE DO YOU NEED TO KNOW?
* Please take careful note of all the signage which marks a directional route around our farm and respect that our staff are here to keep you as safe as possible.
* Please take note of government restrictions on the ‘rule of six.’ This means that there is a maximum of six people permitted in your booking – and this includes children. Our team are monitoring our site and may remind customers of their responsibilities on social distancing guidelines if they are in large groups.
- Car parking charges apply – £3 per day.
Other changes you will notice include:
Protective screens have been installed at contact points
New signage to remind visitors and staff of physical distancing and handwashing guideline
Increased hand sanitising stations across the site.
First aid – we can only deal with life threatening cases
We ask that all visitors, before leaving home, please check our website and social media pages for the latest information.
If you, a member of your household or someone you have come into contact with has experienced symptoms of COVID-19 in the last 10 days you must not enter the farm.
Due to changing circumstances, always refer to your local area guidelines in relation to visiting.
If you need to change the date on your ticket for the reasons above then this is allowed, provided we are informed before the arrival time stated on your ticket.
Dogs are not permitted within the farm.
Please call 01226 790427 or email email@example.com if you need to amend your booking because a member of your party has symptoms or needs to isolate.
Book tickets now: Make sure to follow the right link!Click to buy a farm admission ticket! To book in with an existing online voucher click here! To book in with a physical ticket you have in your possession (e.g. free farm admission pass / adoption or bulk saver tickets) click here! To book in with monetary gift vouchers (note: we can't give change!) click here
Changes from May 17
We are following the government’s roadmap and are hoping that things will change from May 17. This is the date we have earmarked to reopen our reptile house and farrowing houses in the farm.
We also anticipate that we will be able to once again offer dine-in, sit down service in our on site restaurants.
We will always keep this page update with the most recent information but things are subject to change based on government announcements.