Don’t forget to book tickets!
We are pleased to say that our farm attraction is open (subject to Government restrictions) but please read on because there are significant changes.
FROM MAY 17
Under the newest guidelines, our reptile house and all of our barns (including all of our pig barns) will be permitted to reopen.
Our restaurants will also be reopening for dining in service. There is no need to book a table. Just go in and wait to be seated by our servers, who will give you instructions on how to order.
At this time – due to strict capacity requirements – our soft play frame will not be reopening. The Hungry Llama will be open for food only and not for play.
Since the very beginning we have remained firm in our commitment to only open when we felt it was safe and sensible to do so – and we’ve been trying very hard to keep abreast of the changing rules to ensure we can offer an amazing day out, within safe parameters.
We are now operating only with restricted capacities, so only customers who have a prebooked tickets will be permitted entry on any day.
Even if you have a free admission ticket, you will still need to prebook a space.
No customers will be able to just turn up without having booked in.
Please be patient with our team who are working – and have worked – incredibly hard to keep going through this difficult time.
Cannon Hall Farm – Opening Procedures
- Tickets will only be released in blocks. This is because we anticipate the rules and regulations will continue to evolve. Tickets will be released on our website – if you do not yet see your date, keep checking back.
- Under new government guidance track and trace data has to be provided for all adults in your party when booking. Make sure you have everyone’s full name and contact details before trying to book in.
- You will be given an arrival time – it is vital that you stick to this time as we have carefully moderated capacities to ensure safe social distancing.
- Please have your ticket barcode open and ready to scan.
- If you’ve booked to come with a voucher you’ll need both your booking barcode AND voucher for us to redeem.
WHAT TO EXPECT – THE FARM
Although lockdown is easing, the day out you experience may be very different to the one you are used to.
At this time, we still cannot run our talks and races programmes. The indoor play remains closed however our outdoor playgrounds are open.
There will be no tractor trailer ride but instead there will be enhanced outdoor walkways (down the route the tractor used to go.)
There will be no animal feeding.
Please note that it is compulsory to wear a face covering in our animal barns, reptile house and toilets.
As with all shops and other indoor spaces, you don’t need to wear a face covering if you have medical reasons. Young children under 11 also don’t need to wear one.
WHAT TO EXPECT – OUR FOOD
Our Hungry Llama restaurant and the White Bull restaurant are now open for sit down service. Please note the Hungry Llama play frame will not be open.
Takeaway food and drink will also be served each day with hot food available between 9am and 4.30am from the shacks.
You can also preorder picnic parcels in advance when you prebook your entrance tickets – the collection point for these is outside the Hungry Llama ice cream shack.
Outside tables will be provided for diners.
Designated picnic areas will also be provided.
WHAT ELSE DO YOU NEED TO KNOW?
* Please take careful note of all the signage which marks a directional route around our farm and respect that our staff are here to keep you as safe as possible.
* Please take note of government restrictions on the ‘rule of six.’ This means that there is a maximum of six people permitted in your booking – and this includes children. Our team are monitoring our site and may remind customers of their responsibilities on social distancing guidelines if they are in large groups.
- Car parking charges apply – £3 per day.
Other changes you will notice include:
Protective screens have been installed at contact points
New signage to remind visitors and staff of physical distancing and handwashing guideline
Increased hand sanitising stations across the site.
First aid – we can only deal with life threatening cases
We ask that all visitors, before leaving home, please check our website and social media pages for the latest information.
If you, a member of your household or someone you have come into contact with has experienced symptoms of COVID-19 in the last 10 days you must not enter the farm.
Due to changing circumstances, always refer to your local area guidelines in relation to visiting.
If you need to change the date on your ticket for the reasons above then this is allowed, provided we are informed before the arrival time stated on your ticket.
Dogs are not permitted within the farm.
Please call 01226 790427 or email firstname.lastname@example.org if you need to amend your booking because a member of your party has symptoms or needs to isolate.