All customers MUST have booked in advance online.

We are pleased to say we are reopening the farm attraction on Thursday December 3 and the White Bull restaurant on Friday, December 4 but please read on because there are significant changes.

Since the very beginning we have remained firm in our commitment to only open when we felt it was safe and sensible to do so – and we’ve been trying very hard to keep abreast of the changing rules to ensure we can offer an amazing day out, within safe parameters.

We will be reopening under Tier 3 restrictions on December 3, 2020.

Due to the fact that it will need to be in restricted capacities, this will be for prebooked tickets only.

Even if you have a free admission ticket, you will still need to prebook a space.

No customers will be able to just turn up without having booked in.

Under the newest guidelines, unfortunately our reptile house and some of our barns are not permitted to open – so the day out you experience may be very different to the one you are used to.

However please be patient with our team who are working – and have worked – incredibly hard to keep going through this difficult time.

Cannon Hall Farm – New Opening Procedures

* Tickets are available online. Everyone needs to book a space. Entry will not be permitted to anyone who just turns up if they haven’t booked in (even if they have a farm admission ticket.)

* Tickets will only be released in blocks. This is because we anticipate the rules and regulations will continue to evolve. Tickets will be released on our website here – if you do not yet see your date, keep checking back.

* Our farm will be open on our winter hours programme from 10am to 3.30pm each day. You will be given an arrival time – it is vital that you stick to this time as we have carefully moderated capacities to ensure safe social distancing.
Please have your ticket barcode open and ready to scan.
If you’ve booked to come with a voucher you’ll need both your booking barcode AND voucher for us to redeem.

* You will be directed to appropriate parking by a steward and car park machines are in operation. It will be £3 for all day parking.

* Our toilets will be open – please listen to staff who will be on hand to advise you. Please note that it is compulsory to wear a face covering in our toilets.

* At this time our soft play centre will remain CLOSED for the foreseeable future. We will announce a reopening date as soon as we have one.

As with all shops and other indoor spaces, you don’t need to wear a face covering if you have medical reasons. Young children under 11 also don’t need to wear one.

* Not all our facilities are open – at this time we have no plan to run our talks and races programmes. The indoor play remains closed. Please ensure your children sanitise their hands regularly when playing on the outdoor play equipment.

* There will be no tractor trailer ride but instead there will be enhanced outdoor walkways.

* Our reptile house and some of our barns are closed. The round house and our two rare breeds barns are the only ones that are permitted to open but this must be on a through-walkway basis only. There can be no stopping.

* There will be no animal feeding. Due to some of our barns being closed we are changing the route around the farm and will be moving as many animals as possible so that visitors can see them in the fields and paddocks. Please ensure to always follow the directional arrows.

Please note that it is compulsory to wear a face covering in our animal barns.

As with all shops and other indoor spaces, you don’t need to wear a face covering if you have medical reasons. Young children under 11 also don’t need to wear one.

* Unfortunately we are not permitted to open our Hungry Llama restaurant and the White Bull can only serve food for instant takeaway.
Takeaway food will be served from the shack outside the White Bull. Last food order is 4pm.

* One major change is that readmission will no longer be permitted. If you are in the farm grounds, please do not exit as you will not be allowed back through the main entrance. This is because we’ve had to chart a safe route for customers and cannot allow crossing those routes.

* Please take careful note of all the signage which marks a directional route around our farm and respect that our staff are here to keep you as safe as possible.

* Please take note of new government restrictions on the ‘rule of six.’ This means that there is a maximum of six people permitted in your booking – and this includes children. Our team are monitoring our site and may remind customers of their responsibilities on social distancing guidelines if they are in large groups.

Other changes you will notice include:

Protective screens have been installed at contact points

New signage to remind visitors and staff of physical distancing and handwashing guideline

Increased hand sanitising stations across the site.

First aid – we can only deal with life threatening cases 

Face coverings are compulsory in our gift shop, farm shop, barns and reptile house.

As with all shops and other indoor spaces, you don’t need to wear a face covering if you have medical reasons. Young children under 11 also don’t need to wear one.

We will however also require the help of our visitors to help ensure everyone has a great day out.

We therefore ask that all visitors, before leaving home, please check our website and social media pages for the latest information.

Whenever possible, make on -site payments using a ‘contactless’ bank card rather than cash 

If you, a member of your household or someone you have come into contact with has experienced symptoms of COVID-19 in the last 14 days you must not enter the farm.

Due to changing circumstances, always refer to your local area guidelines in relation to visiting.

If you need to change the date on your ticket for the reasons above then this is allowed, provided we are informed before the arrival time stated on your ticket.

Dogs are not permitted within the farm.

Please call 01226 790427 or email if you need to amend your booking because a member of your party has symptoms or needs to isolate.

Please note: from December 1 we are moving to reduced, winter opening hours. The farm will close at 4pm with last admission being 2.30pm.

To book your tickets, go here. If you have a farm admission ticket and need to convert it to book your place click here If you need to book in with an existing online ticket - you need to go here.